Possible Problems

Out of Service

Even though GeneBe's uptime is around 99%, it is not set up to be highly available yet. This is why every server maintenance causes a service interruption. If you experience problems with the GeneBe API, visit Uptime Robot to check the status of the service.

During system updates, service downtimes usually don't last more than 10 minutes. Please take this into account when implementing systems using the GeneBe API.

Error 429: Too Many Requests

If you experience a Too Many Requests error, you have made more requests than are supported for your Account Plan. Read more in the "Rate Limits" chapter of the documentation. If you are not logged in, create an account and obtain an API key. If you still hit the limit, contact us for an upgraded Account Plan.

Possible Problems

Out of Service

Error 429: Too Many Requests

Other